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Frequently Asked Questions
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Does FreshBowl’s food meet AAFCO standards?
What is included in FreshBowl’s meal recipes?
Can I freeze FreshBowl’s food? How long will it last?
How do I transition my dog to FreshBowl’s food?
What steps are taken to ensure FreshBowl’s food is safe?
How does the subscription work?
Can I order FreshBowl food without subscribing?
Where can I view my order history?
How do I increase or decrease the amount of food I receive?
How do I cancel my subscription?
How do I add another dog to my account?
How do you tailor meal plans to my dog?
How much does FreshBowl cost?
Can I choose more than one recipe?
What’s included in my starter box?
Can I mix baked and fresh food?
Where do you ship?
When is my dog’s food shipped?
How long will the food stay fresh after it’s delivered?
Can I recycle the packaging?
What if I need to make changes to my delivery?
What if I am traveling?
What if I’m not home when my order arrives?
How do I change my shipping address?
What if my order arrives damaged or incorrect?
Do you accept returns?
How do I contact FreshBowl?