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Last updated: March 19, 2025
At FreshBowl, we care about your privacy as much as we care about your furry friends. This policy explains how we handle your information when you use our store to purchase premium dog food products.
Welcome to FreshBowl, your trusted source for premium dog nutrition. This Privacy Policy applies to all visitors and customers of our online store.
Our Commitment: Just as we're committed to your dog's health with quality ingredients, we're equally dedicated to protecting your personal information.
When you shop with us, we collect certain information to provide you with the best possible service:
We use your information to make your FreshBowl experience better:
| Purpose | What We Use | Why It Matters |
|---|---|---|
| Process Orders | Contact and payment information | To deliver your dog's meals on time |
| Personalized Experience | Shopping history, dog preferences | To recommend products suited to your dog |
| Customer Support | Account information | To assist with questions about your orders |
| Marketing | Email address (with consent) | To share special offers for your pup |
Just like dogs have their favorite treats, browsers have cookies. Here's how we use them:
These keep our site functioning properly, like remembering what's in your cart.
These remember your favorite dog food selections and shopping preferences.
These help us understand how customers use our store so we can make it better.
Cookie Control: You can manage cookie preferences through your browser settings. Just like training your dog, you have control!
We guard your data like a loyal dog guards their home:
Your data is encrypted during transmission
Information stored in secure databases
24/7 security monitoring for suspicious activity
We partner with these trusted services to bring the best to you and your furry friend:
Processes payments securely when you purchase dog food. They have their own privacy policy which can be found on their website.
Deliver your dog's food to your doorstep. We share only the necessary delivery information with them.
Help us improve our store experience. They receive anonymized data about how visitors use our website.
You have control over your data, just like you have control over what your dog eats:
Request a copy of all personal data we hold about you
Update inaccurate or incomplete information
Request removal of your personal data
Opt out of marketing communications
To exercise any of these rights, please contact our privacy team
Just as we may update our dog food recipes to include the latest nutritional science, we may occasionally update our privacy practices:
We'll notify you of significant changes via email or site announcement
The "Last Updated" date at the top will reflect when changes were made
We encourage you to review this policy periodically
Have questions about how we protect your data? We're all ears (just like your furry friend):
privacy@thefreshbowl.com
We respond to all inquiries within 48 hours
